Block 1: Educational Systems Management
Unit 1: Management Functions and Processes
System Concept –
Sub-systems (Prescribing courses. determining the curricula, setting the standards of achievements for the students, admitting students, collecting fees, maintaining records, recruiting teachers, training teachers, administering teachers for their services, holding examinations, certifying performance, construction and maintenance of building or classrooms or labs or hostels or staff houses etc, buying equipment or furniture or books i.e. inventories, administering the organization and finances),
Boundaries,
Goal (task producing an output) and
Relationships (inter-relationships and interdependence within sub-systems = [flows, structure, procedures, feedback, control])
Management Function: Administration and Management, Leadership and Creativity, Planning and Controlling, Organizing (structure of organization, principles of organizing) , Leading and Motivating
Management Processes: Policy Formation, Decision Making, Planning Processes (forecasting, strategic planning, operational planning), Creating Structure (recruitment and training, performance appraisal, delegation, decentralization), Controlling Processes (basics, instruments, methods, management information system).
Unit 2: Management of Educational Systems
Understanding ED and Its Organization : Social System, Government, Agencies, Autonomy, Market, Educational Institutions
ES Structure : Basic ES, Secondary ES, Higher ES, Technical and Professional ES
Quality : Planning and coordination, organisation and control, accountability, issues
Unit 3: Managing Educational Institutions
Institutional Management : Social systems theory, mission and goals, governance, educational community
Academic Management : Programmes and Curricula, Student Services, Linkages and Interface
Administration Support Systems: Personnel Management, Infrastructure Management, Financial Management, Methods and Procedures
Institution Building : Education and Environment, Organizational diagnosis, evaluation and renewal, institutional leadership
Unit 4: Managing Processes in Education
Philosophical Foundations of Education: Learning to know, do, live together, be and teaching and teacher’s role
Management of Teaching and Learning : Student learning, faculty productivity, institutional performance, planning
Block 2: Management of Higher Education
Unit 1: Higher Education in India
Uni 2: Higher Education in Developing Countries
Unit 3: Higher Education in Globalized World
Higher Education: Changing perspectives in a Globalised World
3.3.1 The Knowledge Economy 3.3.2 The Global Competition 3.3.3 The Global University 3.3.4 Trans-national Education
3.4 The Role of Universities 3.4.1 The Shaping of Global Education 3.4.2 The Global Curriculum 3.4.3 Standardisation 3.4.4 Global Learning 3.4.5 The Ranking of Institutions of Higher Education
3.5 Open and Distance Education 3.5.1 e-learning 3.5.2 The Mass Product 3.5.3 Commercialisation of Education
3.6 Global Cooperation and Competition 3.6.1 Open Educational Resources 3.6.2 Global Competition in Education 3.6.3 Privatisation of Higher Education 3.6.4 Impact of Privatisation on National Policies 3.6.5 Quality Assurance Systems and Accreditation
World is becoming a global village facilitating business, commerce, education across the nations. Universities moving out of their own campuses and offering higher education in other countries by opening teaching facilities in those countries and continents – is called as globalisation of education. Globalisation of higher education has a major goal i.e. networking with various institutions across continents providing higher education with diversified global perceptions and thus preparing students as global citizens. Such students will be more suitable for global employability. Whereas globalisation of markets and commerce has a restricted view i.e. opening up markets to facilitate business and earn profits.
Futurists expect that education scene would undergo a change with globalisation and the internet. The major changes will be teaching – learning interaction through virtual classrooms; and posed questions like… Who are producers? Who are users? Who define quality? etc. New pedagogy of the electronic media and bundles of information available to students as mass product affects the higher education as well. All printed words are replaced with electronic editions and making students to have access to various sources and retrieve and store as they want. This situation opens up possibilities of continuous and lifelong learning. The scale and potential of the media is massive.
We have mentioned briefly about the shrinking of the world, about universities moving out of their campuses and setting up teaching facilities in other countries and continents. This phenomenon, often called the globalisation of education, is the outcome of several independent, but interrelated developments. Universities are no more reflect the common image of isolated ivory towers, they have extended to the world beyond their national horizon. Initially, scholars travelled far and wide in search of a student audience. Now, countless students are internationally mobile, in search of university degrees and cross-cultural experiences. Yet, globalization is a deeper and more profound phenomenon, implying integration into the world economy and extending far beyond economics, to include culture and politics.
These trends cannot be distanced from the recognition — by policy-makers, students, employers and increasingly by higher education institutions themselves — of the increasing impact of globalisation on people’s lives. Coupled with the impact of global terrorism, recognition of the value of diversity, the concerns about climate change, and the need to invest in learning to live sustainably, global issues have never been higher on the agendas of policy-makers and practitioners in education. Certain terms like ‘preparing students to be global citizens’ are becoming part of the vocabulary of higher educational institutions in the UK as also elsewhere in the world. ‘Internationalisation’ could also be said to be about developing cross-cultural capability (Killick, 2006 b).
The most appropriate description of globalisation is that it is a process of greater integration within the world economy, through movements of goods and services, capital, technology and (to a lesser extent) labour, which leads increasingly to economic decisions being influenced by global conditions. The outcome of globalisation is the increasing interdependence and interaction among people, organizations, and governments of different nations, driven by international trade, and made possible by innovations in information technology. The process of globalisation has not excluded education, which has had its deep impact on it world-wide.
A significant consequence of the knowledge economy is that there is no alternative to creation of wealth except through learning and creation of knowledge. Knowledge gained from experience is just as good as knowledge gained though formal education and training. According to some proponents of the theory of economic growth, a country’s capacity to become a knowledge economy depends on how quickly it can become learning economy. Learning is not just about using new technologies to access knowledge; it is also about using those technologies to communicate with the rest of the world about innovations and new uses of that knowledge. That brings us to another important feature of the knowledge economy: Life Long Learning. Continuous, lifelong learning is important not just for individuals, but for organisations too. A learning organisation is more likely to be competitive and in the forefront of innovations leading the market. A learning organisation is one that transforms its experience and the learning from that experience into its intellectual capital.
According to Laurence Lau and Kwoh-Ting Li, the impact of globalizationon higher education, in general, includes:
Global competition for faculty, students and resources among leading universities;
Global employment opportunities and labour mobility, presenting both competition as well as opportunities;
Global consolidation of industries — expertise and know-how are more industry-specific than geography-specific, especially in manufacturing.
For example, Cemex of Mexico invests in cement plants around the world; hotel chains now operate globally. In some service sectors, like the professions, there can be unique local knowledge requirements (e.g. law) or licensing requirements (e.g. law and medicine);
Flow of new ideas across national borders and around the globe, almost instantaneously, via the internet and other vehicles;
Accelerated rate of obsolescence of knowledge which means that whatis taught and learnt at colleges and universities, becomes obsolete in less than a decade, and sometimes even faster in some fields;
Increasingly it is necessary for people of different cultures and backgrounds to interact and collaborate with one another. The ability to communicate with mutual tolerance and respect is critical;
The use of English for communication across the world is becoming increasingly widespread. This is known as the network externality — it is advantageous to learn a second language that is spoken by the largest number of people.
Overseas exchange experience has become a must; to illustrate — Harvard University requires all its undergraduates to spend a year at an educational institution abroad. At the Chinese University of Hong Kong, every student, who wishes to spend a semester or a year outside Hong Kong, is assured that she will be able to do so.
Trans-national Education: As the cost of education went up, and the developed countries started charging full costs from overseas students, the provision of affordable education became an issue. Provision of distance education facilities was a significant step for the education of student from the developing countries who could enrol in programmes of overseas universities without having to travel and stay in those countries. For the universities, it was a sure means of additional revenue generation, and for the developing country students, a more affordable means of getting good education.
Some of the reputed universities of the world began offering education to students of the developing countries by opening campuses in those countries. Many such universities also mounted distance education programmes on a massive scale. Universities from Europe, North America and Australia also mounted massive efforts to “market” their education in the developing countries of Asia, Africa, Latin America, the caribbean and the Pacific islands.
Specialised agencies were set up by the provider countries to recruit students and help them with travel and visa arrangements. Education turned into a global business. A part of this business was to offer education to students in their own countries.
Trans-national education was not without its ill-effects. While a large number of well-known institutions stepped in with the intention to help student who could not afford costly overseas education, there were also many operators who found a good commercial opportunity in this development. Several of them opened shops with the claim that they were representing overseas universities, recruited students, collected large sums of money as fees and then disappeared. These developments forced the governments of several countries to consider regulation of the entry and operation of foreign education providers. India is considering such legislation.
It needs to be emphasised here that trans-national education, also known as cross-border education, is not about exploitation. It fills a void in many countries; some of them have problems of infrastructure; some are too small to establish and maintain expensive infrastructure; some others have the physical resources, but do not have the human capital to sustain high quality education programmes. Several international organisations encourage and support such crossborder education. For instance, UNESCO and the Organization for Economic Cooperation and Development (OECD) have formulated Guidelines for Quality Provision in Cross-Border Higher Education in which they describe cross-border higher education as “higher education that takes place when students follow a course or programme of study that has been produced, and is continuing to be maintained, in a country different from the one in which they reside.”
Nearly all cross-border higher education is effectively for-profit in the receiving country. National sovereignty over higher education has been reinforced by the General Agreement on Trade in Services (GATS) of the World Trade Organization. In their proposals, WTO categorises education as a service that has four modes of supply. These include (a) consumption abroad, where students travel to another country to study; (b) the presence of natural persons, which in academic terms means visiting scholars or teachers; (c) cross-border supply that is distance education; and (d) commercial presence which means the establishment of branch campuses. Cross-border education represents an important source of export revenue and is included in the GATS negotiations.
International student mobility to OECD countries has doubled over the past 20 years. In the mid-1990s, OECD countries received around 85 % of the world’s foreign students. Europe is the largest receiving region, but North America tops the list in terms of openness to other regions. Asian students represent 60 % of its intake of foreign students. Approximately 57 % of foreign students in OECD countries are from outside the OECD area. With 43 % of all international tertiary level students in the OECD area, Asia sends the highest percentage of tertiary-level students abroad, followed by Europe (35 %), Africa (12 %), North America (7 %), South America (3 %) and Oceania (1 %). China, along with Hong Kong accounting for 10 % of all international students in the OECD area, has the most students abroad, followed by Korea (5 %), and India, Greece and Japan — each with 4 %. About 70% of all Asian students abroad, study in the three leading English-speaking developed countries — US, UK and Australia.
The Shaping of Global Education:
By providing transformative global education, with a shift from preparing graduates for “a career-for-life” to preparing them for “a lifetime of careers”. This has profound implications for education, which has to become more broad-based, with a shift from narrow, specialized training for a particular industry. Critical thinking skills are even more important in this situation.’ Students also must ‘learn how to learn’ for continuing learning throughout their careers, and be able to periodically ‘re-tool’ or “re-skill’;
Provide a balance of “training of the mind” with “developing the whole individual”. For this, universities have to firstly, carefully consider the right balance between “learning in the classroom” with “learning outside the classroom”; and, secondly, create co-curricular opportunities for the students ‘to go out of their comfort zone, to test themselves, to fail and to pick themselves up again’;
Provide a shift from educating students for “local” settings to preparing them for global settings. The present world has shrunk in size and is much more interconnected. Therefore, to live effectively in this world, it is imperative that students learn to respect and value diversity. To be constructive members and leaders of the society, values, ethics and responsibility are important attributes nurtured in the university setting;
Create a positive impact through high quality research and its application, and through thought-leadership; and
Become more global institutions.
The Global Curriculum:
Mestenhauser (1998) notes that universities should re-develop and reform their curricula if students are to have an international education. One of the major roles of institutions of higher learning is to prepare students for global citizenry, to enable them to have an understanding and appreciation of the interdependence of people across social, political and cultural boundaries. An internationalized curriculum would have a strong focus on international approaches to subject matter, and would allow for exploration of the economic, social, cultural and political lives of people and societies within a global framework.
Chris Shiel of Bournemouth University propounds that a global perspective contributes to enhancing the development of such skills, which facilitate students to be:
Self Reliant: global awareness heightens self-awareness,confidence, the ability to respond positively and proactively to personal and professional change in today’s globalised world. Increasing a sense of empowerment and ability to bring about change, are developed through a global perspective and relevant approach;
Connected: global citizens work well as part of a team, recognising the value and role of each member, inspiring others and developing crosscultural capability and sensitivity to others;
Well-rounded: a graduate’s range of skills can only be considered as wellrounded when they reflect the global environment in which we all operate;
Critical reflectors: a global perspective requires a student to challenge knowledge, reflect on the economic, social and political contexts that shape experience, and adopt a critical perspective in analysis and decision-making, reflecting on self and others (Shiel, Williams andMann;2005).
Standardisation: In all fields of study, these aspects must be standardized to ensure effective communication. Globalization has compelled institutions to develop a higher degree of standardization, in the curriculum as also in admission procedures, administration, and the qualifications of the faculty.
Global Learning: Global learning is a term that is gaining increasing usage in the present day higher education arena. It first emerged in Germany and Austria, and was viewed by social scientists as the key to global learning, within the context of the challenge of globalization and the development of a vision for a ‘humanely formed world society’ (Scheunpflug, 2008; Hertmeyer, 2008).
The Ranking of Institutions of Higher Education: Market forces, driven by global competition, have reshaped many aspects of higher education. Perhaps the best and clearest evidence of global competition in higher education is the recent popularity of worldwide ranking of universities.
e-Learning: Classrooms in various parts of the national or international world can connect together and students can easily interact with their counterparts elsewhere in the world. An example of the use of the Internet in education is the ICONS (International Communication and Negotiation Simulation) programme at the University of Maryland, College Park, USA which enables students in that country to interact with students in other countries, using Web-based software. The Global Virtual Faculty, a unique feature of the Farleigh Dickinson University is another example of online learning facility. It is a global group of well-reputed scholars, professionals and experts, working in partnership with on-site faculty, to bring a global dimension to the issues being studied. The primary instructor is a campus-based faculty member, responsible for the syllabus, primary instruction and reading materials, assignments and evaluation.
The Mass Product: Students have access to various unstructured information sources on the internet, and distinguishing relevant knowledge from unsorted information is becoming a challenge. Exclusive knowledge is growing increasingly scarce, and is likely to be expensive in the future. The current trend in the university libraries to replace the printed editions of journals and books by electronic editions is illustrative of this trend and reading materials on the shelves are becoming scarce.
Commercialisation of Education: The objective of the World Trade Organization’s (WTO) agreement concerning trade in public services like the General Agreement on Trade and Services (GATS), considers public services such as health care and education as economic commodities. With the signing of GATS, and within its framework, higher education or educational curricula, per se, content and ideas get to be considered as economic commodities.
GLOBAL COOPERATION AND COMPETITION: Globalisation has ushered in a new paradigm of higher education in which there are many partners. What was once the exclusive domain of the liberal universities has now become a wider arena in which there are several players; business schools, industry, scientific academies, open universities and technology institutes besides an infinite variety of virtual universities and networks. Together, they have changed the paradigms in education and research, driven and enabled by rapidly evolving technologies like the Internet.
Open Educational Resources: We have just mentioned open educational resources. The term was first adopted at the UNESCO’s 2002 Forum on the Impact of Open Courseware for Higher Education in the Developing Countries. It all started with a movement initiated by the Massachusetts Institute of Technology (MIT) when it announced in 1999 that its courseware would be available free to anyone who wants to use it. The Open Courseware (OCW) is a publication on MIT’s website that makes the content, including video lectures, of all its courses freely available for use to anyone. The first batch of 50 courses was made available in 2001. In ten years, the number of courses available has gone up to 1950. The significance of this movement was that a critical input for higher education, high quality course content, has become freely available. Use of OCW does not mean that one is enrolled in MIT education; it does not grant any degree or certificate; and finally, it does not provide access to MIT faculty. Open educational resources (OER) are digitised materials that are offered freely and openly to educators, students and self-learners to use and reuse for teaching, learning and research. These resources are extremely important for assisting developing nations to get online programmes up and running easily and quickly and within small budgets that they often work with.
Global Competition in Education: Academic capitalism has emerged as a compulsory response to sweeping globalisation. The term academic capitalism describes the phenomenon of increasing attention of universities and faculty to market potential as research impetus. Globalisation has efficiently linked prestige to research funding to marketability (Slaughter and Leslie, 1997).
Privatisation of Higher Education: Higher education is no more an elitist pursuit. It has become mass education, and the demand for wider access continues to rise across the world; Public funding of higher education is declining universally. As the search for alternate sources of funding continues, the options that emerge are establishment of private institutions of the ‘not-for-profit’ or ‘for-profit’ variety. Several countries including Indonesia, Malaysia and the Philippines are now encouraging the private sector to establish higher education institutions. In India too, several state governments have enacted laws to permit the private sector to establish universities though national policies in India do not support the “for-profit” sector in higher education.
Impact of Privatisation on National Policies: Governments that support privatisation will increasingly develop national policies that govern the role of the private sector in education. It is unlikely that this sector would be left entirely to be dominated by the market. There are several aspects of education that go beyond the simple patterns of production, distribution and consumption. For example, one most important outcome from an educational program is the qualification that one obtains and its value in the market both at home and abroad. Generally, an educational qualification serves two purposes: first, it is the basic block on which further education is based; and second, it is one’s educational qualification that determines his/her suitability for a variety of jobs and occupations
Quality Assurance Systems and Accreditation: The emergence of private institutions of higher education also brings into sharp focus questions about the quality of the education they provide. It is true that the issue of quality becomes a serious concern not just because there are many private providers, but because, at the fundamental level, higher education has become a mass enterprise. This is not the place to go over the entire issue of quality of higher education.
Unit 4: Management of Higher Education – Systemic Level
Management of Higher Education: System Level 4.3.1 Higher Education and the Government 4.3.2 The Roles and Responsibilities of the Central Government 4.3.3 Policy formulation and Implementation 4.3.4 Legislation by the Central Government 4.3.5 Legislation by the State Government 4.3.6 Funding of higher education 4.3.7 The mechanism of funding
4.4 Apex Bodies in Higher Education 4.4.1 University Grants Commission (UGC) 4.4.2 All India Council for Technical Education (AICTE) 4.4.3 National Council for Teacher Education (NCTE) 4.4.4 Other National Bodies in Higher Education 4.4.5 Association of Indian Universities (AIU) 4.5 Structure of Higher Education
Block 2: Planning and Management of Higher Education
Unit 1: Understanding DE systems
unit 2: Distance Education Methods and Practices
Unit 3: Organizational structure of Higher Distance Education Institutions
Unit 4: Managing of DE systems
Unit 5: Issues in Planning and Management of DE Institutions
Block 4: Planning and Management of ODL Institutions – Case Studies
Unit 1: Management of a Mega Open University – A case of IGNOU
Unit 2: Promotion and coordination of DE in the country
Unit 3: Management of a National Open University : A case of NOUN
Unit 4: UNISA : A Case Study
Unit 5: Management of Provincial Open University : A Case of BRAOU
Unit 6: Management of a Dual Mode Institution : A case of IDOL
Block 5: Management of Change
Unit 1: Strategies of Management of Change
Unit 2: Factors Affecting and facilitating change
Unit 3: Quality Management in Open and Distance Learning Institutions
Unit 4: Organizational Mechanisms for Self-Renewal
Questions
(a) Discuss the specific issues that are relevant to the management of education, with special focus on the issue of quality. Write a critical essay on the growth of higher education in India.
(b) Explain briefly ‘affiliating’ and ‘Unitary’ type of universities in India.
India has central and state universities, unitary, federal and affiliating universities, institutions of national importance, institutions deemed to be universities and open universities. The common typology, however, is that of a state university with its finances for maintenance provided by a state government, and its development programmes funded jointly by the state government and the central government through the University Grants Commission (UGC) and the All India Council for Technical Education(AICTE).
Affiliating Universities
The affiliating type of universities has a number of colleges affiliated to it. In this pattern the bulk of the teaching takes place in the colleges which admit students and impart instruction to them. The majority of Indian universities are of the affiliating type. You will recall that we have mentioned elsewhere in this block that there are about 20,000 colleges in India. Each of these is affiliated to one of the 400 or more universities. It should be noted here that colleges do not have the option to choose the university to which they should get affiliated. Each university has a clearly defined geographical jurisdiction, and colleges located in those territories must necessarily be affiliated to it.
In the affiliating system, the university concerned prescribes the courses of study, holds the examinations and awards the degrees while all the teaching is done by the colleges. The university has little to do with the appointment of teachers, admission of students and the day-to-day academic functioning of the colleges. However, the university concerned does insist that teachers appointed by the colleges should possess the qualifications prescribed by it and that they should conform to the criteria laid down for the selection of students for admission.
Universities generally prescribe a set of criteria under its statutory powers to grant affiliation to colleges. These criteria, among others, include the provision of infrastructure (classrooms, laboratories and libraries, administrative buildings, hostels and residences, books and equipment), number of teachers required for courses to be offered, the qualifications required of the teachers, funding arrangements, management structures and the approval of the state government concerned, where necessary. In the case of colleges offering professional programmes like those in engineering, law, medicine, etc., the approval of the concerned statutory authority is necessary before students are admitted and teaching is started. Once affiliation is granted, and the colleges start functioning, the university sends teams of experts at specified intervals to inspect the facilities provided and to ensure that all the criteria for affiliation are followed. Any breach of the criteria could lead to the withdrawal of affiliation. It is the primary responsibility of the university to prescribe the courses of study and to conduct the examinations. College teachers have very little to do in the design of courses or the development of their content. Their role is just to teach according to the syllabi handed over to them. The examinations are set by the universities and college teachers may have the responsibility to assess the answer sheets sent to them by the university though these would not be of their own students. In other words, a college teacher has no role in determining what to teach and how, or in assessing the performance of his/ her students. A major criticism of this model is that college teaching is a lifeless process; there is very little interaction between the academic communities in the university and its colleges; and there is no opportunity or incentive for any innovations in teaching.
Though the modern Indian university was born as a purely affiliating and examining body, this model has changed very soon. There are no universities today that are purely affiliating with no teaching of its own. All universities are teaching universities with many among them also affiliating. In other words, there are quite a few universities that only teach with no colleges affiliated to them. We shall now turn our attention to this model.
Unitary Universities
These are of relatively recent origin in India; they are modelled after the European universities or their more contemporary counterparts in the United States. They are essentially teaching campuses where generally postgraduate studies and research programmes are offered; in many cases, they also offer undergraduate programmes. They control all aspects of curriculum transaction, including curriculum planning, teaching and examinations. A typical unitary university comprises several schools or faculties, each of which in turn comprises several departments. The school, faculty and departments are not loose administrative units. They are more academic than administrative organs.
All the teachers are appointed by the university; and hey have greater representation on the university bodies and serve much greater roles in shaping the academic decisions of the university. It is much easier in such universities to introduce innovative changes in terms of courses and other curricular and examination practices. It must, however, be admitted that although these universities have contributed significantly to the goal of attaining excellence, their response to the demand for access from a larger number of students has not been as impressive, often leading to the criticism that they tend to be elite institutions.
(c) Describe briefly the operation of distance education.
(d) Analyse the problems and needs of distance learners.
There are several advantages that flow from these collaborative arrangements. Some of these are; No single institution can meet all the varying needs of distance learners in today’s world. More and more of them will be looking to a number of institutions to satisfy their specific needs; A networked and collaborative system can respond effectively to these needs and learners will have the freedom to choose from a wide range of courses and programmes; The programme development costs can be shared by a number of institutions; Institutions that do not have the resources, especially those in the developing countries, can acquire the learning packages and use them by adoption/adaptation/translation. The roles devolving on the academics in a distance education system have significant management content. Traditionally, teaching is an individual effort, but it is not so in distance education. Adaptation to the new role of managing a team or working as one of its members requires a new orientation; good interpersonal relationship, commitment to shared responsibility, openness, flexibility, willingness to submit oneself to the discipline of start and finish deadlines are the major qualities of academic life in a distance education system.
(e) List the philosophical foundations of education and elaborate any two of them.
(f) Write a brief note on faculty productivity.
4.4.2 Faculty Productivity
Productivity, in the economic sense as we noted earlier, is the ratio of outputs to inputs. Productivity is high or low depending upon the efficiency with which a firm transforms inputs (labour and capital) into outputs (goods and services). Ask any academic about what he/she thinks about productivity in the academia. There could be as many views about it as the number of teachers you consult. Broadly, these views could be something like these: a teacher is productive if he/she produces high quality work, sets high standards for his/her students, and is a good citizen; a productive academic is one who helps students to learn and inspires confidence in them; a productive academic is one who publishes his/her views and research work; productivity is an absurd concept in teaching which has more to do with quality; an academic works all the time, reading, reflecting and researching. How can these be measured; productivity involves contribution to the field of knowledge, and the profession.
These differing perceptions reflect the absence of an agreed definition of faculty productivity; they do not totally reject the idea of productivity. You will recall that the principle of ‘value for money’ in educational spending became an issue primarily because of the widely held view that little or no teaching did indeed take place in many institutions and that, at any rate, the education that most students received did not add any value to their future life and work. It will be interesting to explore why these issues about the failure of the purpose of education, and the role of teachers in it, arose in the first place. The first and most important reason was, of course, the dwindling resources for education, especially at higher levels. Governments, almost everywhere began asking their institutions to cut their expenditure, and as everyone knows, the bulk of the expenditure in education is on salaries. If salary has to be cut, who will stay with the teaching profession? Surely, not the good teachers (the productive ones).
Secondly, all organised systems have members who are un-productive. Education cannot be an exception. Business and industry have devised mechanisms to deal with their dead wood. How does one identify the dead wood in the academia?
A third issue that has often been raised in this debate is that most faculty members are more interested in research and devote more time to it. This can be done only at the cost of teaching. If teachers can neglect their classroom engagements, why are they there in the first place? In more recent times, a new dimension has been added to the discussion on teachers’ roles. With the teacher no longer the most important instrument for the dissemination of knowledge, and the communication technologies progressively taking over that function, what do teachers do? Any question of their productivity has to be based on a better definition of their role. Finally, productivity as an economic concept assumes that teachers work for money. If that were indeed the case, many teachers would have been making much more money in business and industry. Yet, they stick to teaching. How is productivity relevant in their case? The debate will continue since there are no simple and straight forward answers to these questions. It does not, however, mean that the problems will go away as they have no finite solutions. It is interesting to note that most of the conflict between the faculty and the administrators in educational institutions across the world can be traced to this single source, namely, productivity-related nature of their service contracts. The suggestion that teachers should be appointed on contract for a fixed shortterm with provision for periodic renewal based on performance review and assessment, as against the widely prevailing system of tenure (permanent appointment) is frowned upon by teachers as a bureaucratic device designed to harm their interests. However, it is not correct to assume that teachers as a rule are against any kind of performance evaluation and feedback.
Therefore, if concerns about productivity are delinked from the bureaucratic search for ‘fixing’ teachers, it would be possible to evolve objective and reliable indicators about the performance of teachers and their productivity. All that we have said so far is how difficult it is to define academic productivity and how complex it is to measure it. The complexities do not end with all that we have said so far. The productivity of a teacher is dependent on multiple criteria that are both external to and, at the same time, defined by the individual. Minimal standards of teaching excellence, for example, could be developed irrespective of who is teaching. But expectations are different for a full professor on the one hand, and for his/ her junior counterpart on the other. Again, they could be different for a professor teaching languages and another teaching engineering. The teaching standards might vary vastly in a university that emphasises research from another that is focussed more on undergraduate teaching.
The levels of commitment to teaching could also vary depending upon whether a teacher is already tenured or is still seeking it. So complex is the problem that we should refrain from offering any solutions. Yet, having raised the problem, it would be useful to flag a few points that might help in our effort to move forward in addressing the problem. We list them as follows: First, it should be possible for the members of the institution to gauge the productivity of each participant to assure that he/she performs adequately; Second, an individual may be highly productive when judged by external criteria, but may not be so productive when judged in terms of the specific context of the institution’s needs. In such cases, over time, a balance could be established by matching the individual talent and the institutional needs; if that fails, the institution has to decide whether it needs that individual or not; • In more recent times, a strong view has emerged that contract appointments for short periods, say, 5 years, would provide the institution the opportunity to assess the performance of the individual, and decide whether or not his/her continuance is in the interest of the institution. This approach would lead to better performance (high productivity) from teachers, and institutions have the opportunity not to renew the contracts of poor performers (critics of the contract appointment argue that this approach is primarily to curb academic freedom that tenured faculty enjoys); • Finally, academic productivity is all about the culture of the institution, its values and principles. A high performance institution would be the one that aids and supports its high performers, however small their number, enables and encourages the large numbers in the middle to achieve high performance, and provides the environment to the poor performers to change, improve or rethink their roles.
(a) Write a note on the apex body of higher education in India, i.e., the University Grants Commission (UGC).
4.4.1 University Grants Commission (UGC): The establishment of the University Grants Commission in India, on the pattern of the British UGC was recommended by the University Education Commission in 1949. The need for establishing the UGC was expressed by the Commission in the following terms: A commission for allocating grants to universities from the Central, Government is fundamental to the improvement and development of universities in the country; Such a body should consist of experts and representatives of government. The political decision on policy and resource allocation require, for their execution, experts who have the knowledge and the experience; It should be the responsibility of such a body to create and develop facilities for advanced research in the universities; There is need for coordination of facilities, in special fields, since it may not be possible all facilities in all universities; There should be constant liaison between universities and national research laboratories; • Such a body would be able to recommend policies to be adopted by the central government from time to time; It should be the responsibility of such a body to ensure the minimum standards of efficient administration in the universities. These recommendations were accepted by the government and a University
Grants Commission was established in 1956 under an Act of Parliament. The Commission consists of a full-time Chairman and a full-time Vice- chairman, and ten other members. These ten members include two officers of the government, university teachers, members f the learned professions, and Vice-Chancellors, all appointed by the Central Government. The major functions of the Commission are: Promotion and coordination of university education; Determination and maintenance of standards of teaching, examination and research; Allocation and disbursement of grants to the universities from the funds given to it by the central government; Advising universities on measures for improving university education; Advising central and state governments on matters relating to university education.
During a period of more than half a century of its establishment, the university system in India expanded phenomenally. We gave you a broad overview of this expansion in unit 1. We also drew attention to the many problems and challenges arising from this growth and expansion. We shall now turn to the ways in which the higher education management system in India addressed these problems and met those challenges. This is not the place to go into an exhaustive survey of all the major developments across half a century; we shall confine ourselves to the major issues that could be identified with particular phases of development. The most significant among these were the issues posed by expansion. In the first two decades after independence, there was a major expansion. But it became evident that the economy could not absorb all the manpower coming out from the universities; there were other national problems too – food shortages, problems of challenges to the country’s security, and so on. There were not enough resources to meet all these challenges. The expansion of higher education had to be contained. The UGC, with the approval of the Central Government decided to regulate the establishment of more universities by insisting, through regulations that no central assistance would be available to universities that were set up with no previous sanction of the UGC. While this policy continued through the 1970s and 1980s, the UGC focused attention on improving the quality of education provided by universities and colleges by strengthening their infrastructure and supporting the growth of centres of excellence in education and research. This pause in unplanned growth gave rise to a new phase of development in which attention focused on enduring measures for improving the quality of the higher education provision. Significant among them are: • The UGC Act was amended in early 1980s to make a provision that empowered the Commission to create common facilities and services that universities across the country could draw from. These included a common facility for research in nuclear science, an Inter-university Centre for Advanced Studies and Research in Astronomy and Astrophysics, Inter-university Consortium of Atomic Energy facilities, a Consortium of Educational Communications providing electronic media support for higher education, and an Information and Library Network. • Over 30 selected universities were designated as Curriculum Development Centres for continuous review and renewal of the content of academic programmes in most disciplines. Similarly, some 48 designated university departments were developed as Academic Staff Colleges for training university and college faculty on a continuing basis. The last three decades marked a revival of expansion. With the national economy registering high growth and the expansion of employment opportunities, the demand for higher education rose rapidly. The segment that witnessed the highest rate of expansion was professional and technical education in which universities played the major role (we have looked at this phase elsewhere in this unit). The establishment of a National Assessment and Accreditation Council (NAAC) by the UGC to assess and accredit universities and colleges, though on a voluntary basis, was a major breakthrough during this phase. The UGC itself expanded considerably. It set up five Regional Offices to maintain close liaison with the growing number of universities and colleges in all the states. The Regional Offices became contact points for collection, compilation and dissemination of information, monitoring the progress of projects funded by the UGC, and instruments for improving the efficiency in the functioning of the UGC
(a) “Across the world distance education systems are gaining acceptance and most governments are making heavy investment in distance education”. Discuss the statement.
(b) Discuss the critical areas of management of an educational institution. According to you which area is crucial and why ?
(a) Define an education system. Discuss the various levels on which the structure of education system is organised in your country.
(b) Discuss the major functions associated with management of organisations in achieving their goals.
(a) Discuss briefly the instructional system of any open university that you are familiar with.
(b) Write a short note on the first open university in India.
(c) List the four pillars of education and elaborate any two of them. Critically examine the four philosophical foundations on which educational processes are based.
In 1993, the UNESCO appointed an International Commission on Education for the Twenty-first Century to reflect on education and learning. The Commission’s report deals exhaustively with, among others, the basic pillars on which education has to be founded. There can be no better way of understanding the processes of education than briefly looking at the views expressed by the Commission on the four pillars of education.
4.3.1 Learning to Know: Learning to know is not just acquiring itemised, codified information. It is more of mastering the instruments of knowledge themselves. In this case, learning is both a means and an end in life. As a means, it enables each individual to understand enough about his/her environment to be able to live in dignity, to develop occupational skills and to communicate. As an end, its basis is the pleasure of knowing, understanding and discovering. As the field of knowledge widens, people begin to understand various aspects of their environment better, and with that their intellectual curiosity is aroused and their critical faculties stimulated. They acquire independence in judgement. Learning to know pre-supposes learning to learn, calling upon the power of concentration, memory and thought. Learning to concentrate can be in many forms, and use different situations including training, travel, play and project work. Memory and recall are essential attributes of the human faculty. Mere storing of information and remembering them mechanically will not do. We have to be selective about what we learn and should cultivate consciously our faculty of memory by association. Similarly, the faculty of thought must be cultivated by the interplay of the concrete and the abstract; in teaching and research, the seemingly conflicting methods of induction and deduction have to be combined to cultivate coherent thinking. The process of acquiring knowledge never ends. All experience through life only enriches this process.
Learning to Do: Knowledge by itself is of no great significance unless we also know what to make of that knowledge and what to do with it. Learning to do is in some ways implicit in learning to know, but in teaching children how to put what they have learnt into practice, we are instilling in them the habit of doing, by developing the skills in the application of knowledge. In the industrial economies, labour was an important factor of production and occupational skills were a pre-requisite for most jobs. The growing substitution of machines for human labour is making the traditional occupations less relevant in tomorrow’s world. In their place, what is now rowing in emphasis is the nature of knowledge-related work especially in the context of the dominance of the service sector in the economy as against the manufacturing sector. This trend is evident from the fact that innovative businesses and jobs are emerging with unfailing regularity. As operational skills associated with machine operators and technicians are getting obsolete, what now emerges is more of personal competence, replacing physical tasks with more mental works such as controlling, maintaining, and monitoring machines, and also by organising, coordinating and supervising tasks. The processes of education have to take note of these emerging trends in the nature of work and prepare our children for tomorrow’s work.
Learning to Live Together: Speaking at the convocation of the Allahabad University (India) over six decades ago, Jawaharlal Nehru, India’s first Prime Minister said that the university stands for humanism, reason and tolerance. He had obviously the social objectives of education in mind. You will recall that we had mentioned earlier that education should prepare people to take charge of their destiny and shape the future of the society of which they are a part. When we look around, we see a world which is increasingly devoid of the values that Nehru spoke about. There are conflicts of all kinds among nations, and among various communities within nations. With the extraordinary capacity for self-destruction that humanity has created for itself in the last fifty years or so, nations tend to seek dominance of one kind or another over others, while ethnic conflicts and terror are destroying whole communities in different parts of the world. Education has not been able to do much to create that atmosphere of reason and tolerance and to find peaceful resolution of conflicts and tensions. All indications, on the other hand, are towards a heightening of tensions. For example, the general climate of competition that pervades economic activities within and between nations underscores the ruthlessness of the human spirit in economic warfare with the result that the tension between the rich and the poor continues to grow. Education should be able to contribute towards the resolution of these conflicts by fostering the quest for discovering the diversity among peoples, on the one hand, and the experience of shared purposes throughout life, on the other. The task of education is to teach the diversity of the human race, and an awareness of the similarities between, and the interdependence of, all humans.
Education, whether in the family, in the community, or at school should help children and young people discover themselves, so that they can discover others and understand their problems by relating them to their own situations. Teaching should be devoid of all dogmatic approaches and should encourage curiosity and critical spirit among the young students. Working together on special projects and group activities of all kinds expose individuals to the ways of working together, and in the process, discovering group identity that highlights what the group has in common rather than the difference between its members. In several areas, in sports, for example, tension between social classes and nationalities, in the end, has been transformed into unity by the common effort involved. Education, from the very beginning, should endeavour to introduce the young to the ways of cooperative undertakings through participation in sports, cultural activities and social welfare initiatives.
Learning to be: Education should contribute to the all-round development of each individual- mind, body, intelligence, sensitivity, aesthetic sense, personal responsibility and spiritual values. An earlier Commission appointed by the UNESCO in the early 1970s mentioned in its report entitled “Learning To Be” that ‘the aim of development is the complete fulfilment of man, in all the richness of his personality, the complexity of his forms of expression and his various commitments – as individual, member of a family and of a community, citizen and producer, inventor of techniques and creative dreamer’. This role of education has assumed still greater significance in the context of the widely feared dehumanising effect of technological advancement. The changes in society in the last three decades or so, specially the development of the power of the media, have underscored these apprehensions. The challenge for education is no longer the preparation of children to live in a given society, but to continually provide everyone with the power and intellectual framework he/she needs to understand the world around him/ her and behave responsibly and fairly. More than ever, education’s essential role is to give people the freedom of thought, judgement, feeling and imagination they need in order to develop their talents and remain as much as possible in control of their lives. Individual development continues throughout life. It is a dialectical process which starts with knowing oneself, and then opens out to relationships with others. In that sense, education is also an inner journey, the stages of which correspond to those of the continuous maturing of one’s personality. Education as a means to the attainment of a successful working life is thus a highly individualised process and, is also at the same time, a process of constructive social interaction.
(d) Elaborate briefly the problems and prospects of higher education in the developing countries in the 21st century.
(e) What are the issues involved in the management of the academic programmes, particularly the aspects of material design and development ?
(f) Explain briefly the features of dual-mode distance education institutions.
(a) Explain the role of higher education in the changing globalised world.
(b) Discuss the major issues and concerns involved in the management of distance education systems.
(a) Discuss the processes associated with the performance of management functions, with emphasis on distance education institutions.
(b) Identify and discuss the critical issues to be addressed while planning the establishment of a distance education institution.
(a) Elaborate any four key elements in the organisation of distance education systems.
(b) Write a note on key features of single mode institutions.
(c) Discuss briefly the challenges faced by education in the globalization era.
(d) Describe the major issues and challenges of higher education in developing world.
(e) Name the apex bodies of Indian higher education and elaborate briefly any two of them.
(f) Discuss briefly ‘Academic Management’ in an educational institution.
(a) Analyse the developments of higher education in India after independence and examine the major issues/challenges faced by Indian higher education.
(b) Critically examine the four philosophical foundations on which educational processes are based.
(a) Discuss the features of four types of higher distance education institutions with focus on their organisational structures.
(b) Analyse the role of open and distance education as a major instrument in the globalisation process of education.
(a) List the apex bodies in Indian higher education and briefly elaborate any two of them.
(b) Write a note on problems and prospects of universities in developing countries with focus on curriculum and organization of study.
(d) “The quality issue in education is both technical and ethical”. Briefly elaborate the statement.
The quality issue in education is both technical and ethical. The technical issue of quality in education is concerned with its products (levels of learning attainments, ratio of educated people at various levels to the total population, proportion of educated women, pass ratios, employment status of graduates, and so on) and its processes (teaching methods and practices, provision of learning resources, training of teachers, objectivity and reliability of the examination system and so on). The ethical issue of quality of education is concerned with the values and attitudes that the system seeks to promote and develop as well as the ethos and culture in which it operates.
There are many definitions of quality; “fitness for the purpose” is, perhaps, the simplest among them. What complicates the question of quality is: how do you determine the quality of any object? Well, we said determine; and that involves assessment. How does one assess the quality of education? Through evaluation? By establishing performance indicators? As we noted in the previous section, requirements of public accountability involves assessment of performance in terms of several pre-determined criteria leading to the judgement – good, bad or indifferent – in terms of the values (ideologies that underpin public sector reforms) represented by the indicators mandated and monitored by governments. A serious criticism against such externally imposed quality assessment mechanisms is that educational institutions are burdened with the responsibility for producing the indicators without any concern for the specific nature of the ways in which educational systems function. In the event, accountability is just a show of holding universities answerable to just a few questions that in no way leads to improvements in their performance. As we discussed earlier in this unit, the import of market operations in to the education system in the recent past introduced an element of competition among universities. The systems of ranking, relating funding policies and volumes to the ranking of institutions and perceptions of high quality associated with high ranking, and so on, have contributed to consequences in which education management systems conform more to corporate management styles and practices. Planning, forecasting, costing, unit cost per student, per course, per subject, per graduate, and so on, have all become part of the modern university management practice that was once known for its collegiality, discussion and debates and participatory decision-making systems even if they involved delayed decisions, and sometimes, no decisions at all.
(e) Briefly discuss the controlling processess in an organisation.
(f) Describe in brief the education system and its structure.
(a) Identify and analyse the critical area of management of an educational institution. According to you which area is most important and why ?
(b) Identify and elaborate the major issues and concerns involved in the management of distance education systems.
(b) Why are many Governments across the world making heavy investments in distance education ?
Discuss briefly ‘Academic Management’ in an educational institution
Write a note on the instructional system of any distance education institution that you are familiar with.
(c) Discuss the importance of learner support system in distance education.
(d) Describe the functions of any three apex bodies in the field of higher education in India.
(e) Discuss briefly the major issues in the financial management of universities in the Third World.
(f) Critically discuss the role of private sector in higher education.
Discuss the critical issues to be addressed while planning the establishment of a distance education institution.
(b) Critically analyse the key elements that will influence the nature and type while designing a distance education institution
Define an education system. Discuss the various levels on which the structure of education system is organised in your country.
(b) Analyse the developments of higher education in India after independence.
Explain any three features of quality assurance in a distance education institutions.
(b) Write a brief note on Resource Management in distance education institution.
(c) What are the characteristics that are common to higher education in the developing countries ?
(d) Identify types of Universities in India according to their roles/functions.
(e) Write a note on problems and needs of distance learners. Discuss briefly Radio and Television Universities in China.
(a) Compare the processes of educational and non-educational organisations. List their distinguishing features.
(b) Discuss about dual mode institutions, single mode institutions and consortium or networked systems.
Describe the major management processes which are important for any open and distance education university.
(b) Explain the academic management of any higher education institution.
Differentiate between administration and management.
(b) Write a short note on University Autonomy.
(c) Explain the challenges of globalization in higher education system.
(d) Write a short note on dual mode universities.
(e) List the various categories of personnel and their tasks in any distance education institution.
(f) Write a short note on Resource Based learning.
Resource-based learning involves the use of instructionally designed resources for the communication of curriculum between teachers and learners through a variety of different media. Resource-based learning methods can be integrated with any education programme, using any mix of contact and distance education strategies. Resource-based learning need not necessarily involve separation of teachers from learners in time or space; it is nevertheless, used to overcome such separation. In other words, while distance education can usefully employ resource-based learning strategies to enhance its effectiveness, it is not essential that all resource-based learning must essentially be part of distance education methods. Arbitrary though this distinction is, it helps to understand that the move towards resource-based learning does not, by itself, achieve the goals of distance education or vice versa. Most distance education programmes seek to overcome separation in time and space with the use of resources; in some cases, telecommunication technologies such as video-conferencing are used only to get over the problem of distance. Conversely, many efforts to develop educational resources have not systematically focused on achieving economies of scale that have historically provided the central motivation to most distance education programmes.
The major objectives behind the drive towards resource-based learning are: • breaking down the traditional notion that a talking teacher is the most effective strategy for communicating the curriculum; • directing a significantly large proportion of total expenditure to the design and development of high quality resources, as a strategy for building and assuring the quality of educational provision; implementing strategies to shift the role of the teacher from simply talking to passive students to stimulating engagement and interaction between them and the teachers; • investigating the potential that the integration of new educational technologies with teaching and learning environments has for supporting, improving or enhancing those environments
Explain the reasons, why governments of all countries are investing in open and distance education ystem.
(b) Describe the organisational structure of any open university.
Describe the structure of the education system in India.
(b) Explain the role of various apex bodies of India under higher education.
Differentiate between planning and controlling from the management point of view.
(b) Write a short note on education as a social system.
Education as a Social System: Education is a people-oriented activity. It is not just about getting children and young adolescents together and getting them to accept common values shaped in the past. It is also about trying to find answers to questions like the reason and purpose of living together, and equipping everyone with the ability to participate effectively in shaping the future of the society of which they are a part. It is the responsibility of the education system to prepare everyone to perform this social role. As societies become more and more complex, people’s participation in common enterprises goes far beyond the conventional political decision in electing their governments; it extends to shaping and developing social institutions and organisations as well. The major role of education then is to prepare people for active participation in the life of their communities. It is now widely recognised that the goal of development should be human welfare and not merely economic growth measured in terms of GDP and per capita income. The indicators of development are to be reckoned also in terms of health, nutrition, access to drinking water, education and the environment. Equity, equality between social groups and between the sexes and the degree of participation in the processes of development itself are just as significant. In this broader perspective, one of the principal functions of education is to prepare humanity to take control of its own development. It must enable all people without exception to take their destiny into their own hands and contribute to the progress of the society.
Education systems cannot, however, continue indefinitely to meet all the demands made on them, and these demands are only growing constantly.They are called upon to provide the same educational opportunities to all, and to respond to all demands made on them. Inevitably, resource allocation becomes a crucial factor in determining the paradigm of development, and the distribution of resources should clearly reflect each society’s choices of models of economic, social and cultural development. In the developing countries, while shortage of resources is a major constraint in making choices, developed countries also face the dilemma of balancing different options in resource allocation for education, as for instance, provision of equal opportunities or removal of the mismatch between supply and demand in the labour market. In both cases, the pressure of these demands falls largely upon public authorities and the policy-makers who are often faced with conflicting interests; industry demands more and more skills and competence; science wants funds for research and higher education that produces young researchers; the humanities and the social sciences want support for better general education; parents look for more high-quality education; the disadvantaged social groups want more opportunities to pursue education; and all these, in turn, require a better supply of good teachers. The issue is not one of just making a choice; each of these demands is based on the legitimate expectations that it is one of education’s basic functions. Choices in education, therefore, concern the whole of society and require democratic debates and decisions.
(c) Explain the features of universities in the developing countries.
d) Write a short note on single mode institutions.
(e) List the various categories of personnel and their tasks in a distance education institution.
(f) Write a short note on technology enhanced learning.
a) Describe the major elements in organization of distance education system in any country.
(b) Describe the management of academic programs of any distance education institution.
“Planning and controlling are two important management functions in an educational institution”. Explain the concepts with examples.
(b) Describe the changing role of universities in a globalized world.
Differentiate between Mission and Goals.
(b) Describe the role of governments in University Autonomy.
(c) Describe the services provided by educational institutions to the students.
(d) Explain the impact of technology on higher education.
(f) Describe about Virtual Distance Teaching Universities.
Explain the emergence of Open and Distance Education System in Indian Higher Education.
(b) Describe the types of universities on the basis of their structural patterns.
List the components of administrative support systems in a university. Describe any two of them.
(b) Describe the roles and responsibilities of central government in management of higher education institutions.
a) Differentiate between Administration and Management.
(b) Explain why strategic planning is important to achieve the goals.
(c) Write the importance of institutional leadership in educational institutions.
(d) Describe the role of Academic Council in a university.
The Academic Council: The Academic Council is the principal academic authority of the university. All decisions on programmes, courses, teaching methods, student assessment systems, academic standards, creation of new departments, etc are within the purview of the Academic Council. However, as we have said in the previous section, the scheme of university management envisages a sharing of powers and authority between the Executive Council and the Academic Council, with the former enjoying a slight edge over the latter.
The Academic council is essentially a body comprising the academics of the university. It is chaired by the Vice-Chancellor and consists of the Pro-Vice- Chancellor(s), all Deans, all Heads of Departments, representatives of the Heads of affiliated institutions and colleges,and representatives of all categories of teachers both from the Departments as well as affiliated institutions, and in several cases, also of representatives of students.
Depending upon the size and nature of the university, the Academic Council can be a body of 50-150 or more members. Where the number of teachers is large, representation is provided normally through the method of election, and where the number of teachers is small, a system of nominatio or rotation is followed. The important functions of the Academic Council are: Laying down the academic policies of the university; Supervision over the implementation of the academic policy and giving directions on methods of instruction, evaluation of research and improvements in academic standards; Inter-faculty coordination for joint projects, programmes, etc; Recommending statutes/ordinances concerning academic matters like establishment of departments, laboratories, research centres, committees for admission and examinations, qualification of teachers, award of degrees, diplomas and other qualifications, conduct of examinations, institution of scholarships, student fees, etc. Generally, the universities will also have a set of academic regulations that provide for procedures to be followed in various matters like admission, examination, declaration of results, etc. These regulations are also framed by the Academic Council. To the extent that statutes, ordinances and regulations are internal legislations, they require the approval of the Executive Council
Describe the management of academic programmes in an Open University.
(b) Explain the importance of Monitoring and Evaluation in an Open and Distance Education Institution.
Describe ‘how creating the structure’ is an important aspect of management process in any organization.
a) Write a short note on Institutional Performance.
(b) Describe the challenges of Globalization in education.
(c) Explain the impact of privatization on National Education Policies.
(d) Explain the role of central government in policy formulation and implementation in India.
Write a short note on ‘administration’ in management of higher education in the developing countries.
(f) Write a short note on dual mode institutions
a) Explain what are various distance education technologies used in open and distance education institutions.
(b) Describe the planning component of an open and distance education institution.
a) “Organizing is one of the major management functions.” Describe the concept of structuring and principles in organizing.
(b) Describe why the administrative support systems are important in any educational institution. Explain any one in context of an Open University.
(b) Describe the concept of accreditation of universities and colleges.
As the quality of higher education remained a continuing concern for the government, the UGC and indeed all the stakeholders of the system, it became a focus of debate especially during the review of the national policy in 1986. The policy called for serious efforts to “make the system work”. The strategy for this purpose, among others, was “creation of a system of performance appraisals of institutions according to standards and norms set at the national or state levels”. This declaration in the policy was followed up at two levels; first, when the All India Council for Technical Education (AICTE) was set up as a statutory mechanism through an Act of Parliament in 1988, a provision was made in the Act that AICTE will have the powers to establish a mechanism for accreditation of technical institutions (those offering programs in engineering, technology and allied fields including business and management studies). In pursuance of this provision, the AICTE set up a National Board of Accreditation (NBA). In 1992, the UGC decided to set up a National Assessment and Accreditation Council (NAAC) as an autonomous body with the responsibility to carry out an assessment of universities and colleges and accredit them according to the grades awarded through a detailed process of assessment. While he NBA proceeded on the basis of benchmarking the performance of the Indian Institutes of Technology as the models of standards, the NAAC began its work with the accreditation of institutions on a 9-point scale on 7 criteria, namely, curricula, teaching, learning and evaluation, research, consultancy and extension, infrastructure and learning resources, student support and progression, organization and management, and healthy practices. As accreditation of higher education institutions was a completely new initiative in India, and predictably, not all stakeholders were too enthusiastic about possible adverse effects of negative or inadequate rating of institutions they were associated with, the beginning was cautious. It began with accreditation as a voluntary initiative; only those who were interested in getting the institutions assessed and accredited, needed to volunteer. The objective was to launch the system, enable institutions to come forward and establish their credentials, and to establish the process of accreditation as a means of quality assurance in the long run. This approach did pay rich dividends; by 2010, about one-third of all universities and about one-fifth of all colleges got themselves accredited. Old and well established institutions with great reputation behind them called external assessment and accreditation as an infringement of their autonomy, and resisted the initiative, the relatively newer and those keen to find their place in the sun came forward and got their performance assessed and made their grades known to attract more and better students. At any rate, the process got a strong foothold in India. Though this is not the place to go into any in-depth analysis of the processes and mechanics of assessment and accreditation as presently practiced in India, it would be useful to refer briefly to the impact of accreditation on he quality of higher education institutions in India. During the first ten years of its active operation, the NAAC has assessed and accredited 81 universities and 2727 colleges. The findings are shown in the following graphs:
You will notice that 25% of the universities assessed claimed their place in the high quality zone while two-thirds of all the universities that volunteered for assessment fell in the average quality zone. Just about 75 of all universities figured in the low quality zone.
The position of colleges shows a marked variation. While two-thirds of all colleges assessed fall in the average zone, nearly one-fourth of all belong to the low quality zone. This should cause some concern. The high quality colleges is just about 9% only.
(c) Explain privatization of higher education.
Explain the mechanism of funding in higher education.
(e) State how enrolment in higher education has changed in the developing countries.
(f) Write a short note on technology enhanced learning.
Justify the need for open and distance education system in Indian Higher Education.
(b) Describe in detail about the management of the Academic Programmes in an Open University.
a) “The university in the 21st century is no more the ‘ivory tower’ that it was. The modern university is an open system”. Elaborate and justify your answer.
(b) Describe the key elements in the organisation of Open and Distance Education System.
What makes planning a dynamic process in an educational institution ?
(b) Write a short note on decentralisation.
(c) What are the regional imbalances in Gross Enrolment Ratio ?
Comment on the changing nature of universities in a globalized world.
(e) What are the major components of expenditure of an educational institution ? Write a short note on dual mode universities.
(a) Describe the statement – graduates produced by Higher Education Institutions fail the test of “fitness for purpose” – Explain giving examples.
(b) Identify the achievements and failures in respect to access, equity and quality in higher education.
According to Murphy’s Law-“If anything can go wrong it will.” But control helps to prove Murphy wrong. Explain with examples.
What are the major thrusts of the 1968 and 1986 National Policies on Education ?
What in your view should be the thrust areas for the new education policy of 2016 ?
(a) State the basic principles of be kept in mind while structuring an organization.
(c) Describe the different types of Distance Education Institutions with the help of suitable examples.
(d) Write a note on University antonomy.
(e) Write a short note on e-learning. ,
(f) Differentiate between single mode and dual mode universities.
a) A system is an aggregation of several interrelated components. Explain these components in an . Open and Distance Learning System. How are they organized and managed ?
(b) Discuss the positive and negative impact of globalization on Higher Education.
Describe the processes which are associated with the design and structure of an organization.
Describe the challenges of globalization in higher education. Explain its impact on open and distance education institutes.
Write a short note on institutional leadership.
(b) Describe the role of private sector in Indian Higher Education System.
(c) Explain the meaning of Open Educational Resources.
(d) State the major functions of University Grants Commission.
(e) Differentiate between deemed universities and institutes of national importance.
(f) Give five reasons for emergence of open and distance learning.
a) Describe the various media choices to reach the students in open and distance education system.
(b) Describe, how open universities manage the financial resources.
(a) “Organizing is a major management function.” Discuss this in context of higher education system.
(b) Analyse and comment on the 21st century problems of Indian Higher Education.
(a) Write a brief note on recruitment and training in creating higher education structures.
State the role of leadership in Institutional building.
(c) Explain how technology has impacted higher education.
(d) Write a short note on open and distance learning.
(e) State the functions of Executive Council in the University.
(f) Write a short note on Open Educational Resources.
Describe the importance of staff development and training in open and distance education universities.
(b) Describe how management of colleges is different from management of universities.



