Introduction to Data Visualization – VII

Data Visualization Objectives and chart selection

What are objectives of visualization and what popularly known charts serve these visualization objectives?

Story telling frameworks

Storytelling frameworks help you structure information so it’s clear, persuasive, and action-oriented. Below is a comprehensive, structured list, grouped by use case, with simple explanations and examples (including data/business contexts like Superstore). Which One Should You Use? Since we work a lot with Tableau, dashboards, and Superstore-style datasets, the best combinations are:  SCQA + Data → Insight → Action | What–So What–Now What for explaining charts | Pyramid Principle for leadership presentations.

A: Classic & Universal Storytelling Frameworks

1. Hero’s Journey (Joseph Campbell)

Structure: Ordinary world → Call to adventure → Challenges → Transformation → Return with solution

Use when: Long narratives, Case studies, Change management stories

Data example: A struggling retail business → discovers losses → analyzes data → optimizes pricing → returns profitable.

2. Freytag’s Pyramid

 Structure: Exposition → Rising action → Climax → Falling action → Resolution

Use when: Explaining cause–effect, Process improvements, Incident analysis

Data example: Sales decline → discounts increase → profits collapse → correction → recovery.

B: Business & Executive Storytelling Frameworks

3. SCQA (Situation–Complication–Question–Answer)

 Very popular in consulting

Structure : Situation – What we know → Complication – What’s wrong → Question – What must we decide → Answer – Insight + recommendation

Superstore example: Situation: Sales growing → Complication: Profit declining → Question: Why? → Answer: High discounts in Furniture → reduce discounts

4. Pyramid Principle (Barbara Minto)

Structure: Start with the answer → Support with grouped arguments → Back with data

Use when: Executive dashboards, Board presentations

Example: “Profits fell due to 3 reasons: discounts, shipping, product mix.”

5. Problem–Solution–Impact

Structure: Problem  → Solution  → Business impact

Use when: Action-oriented dashboards, Recommendations

C: Data & Analytics Storytelling Frameworks

6. Data Storytelling Flow (Most Common)

Structure: Motivation (business question) → Data → Metrics → Visuals → Insights → Actions

This matches our Superstore storytelling work very well.

7. DIKW Model

Data → Information → Knowledge → Wisdom

Data( Raw numbers) → Information (Organized data) → Knowledge (Patterns) → Wisdom (Decisions)

Example: Orders → Profit trends → Loss drivers → Stop discounting

8. Before–After–Bridge

Structure: Before: Current state   →  After: Desired state  → Bridge: How data helps move us there

Great for: Transformation stories, KPI improvement narratives

D: Persuasive & Marketing Storytelling

9. AIDA

Attention → Interest → Desire → Action

Use when: Selling an idea, Pitch decks, Data-driven persuasion

10. PAS (Problem–Agitate–Solution)

Structure: State the problem → Show consequences → Present solution 

Example: Losses → ignored will worsen → pricing fix

E: UX & Product Storytelling

11. Jobs-to-Be-Done (JTBD)

Structure: When ___   → I want ___   →  So that ___

Data example: When profit drops, I want a dashboard so I can identify loss drivers.

12. User Journey Mapping

Structure: Awareness  →  Consideration  → Decision → Outcome

Used heavily in product analytics and customer experience dashboards.

F: Teaching, Training & Explanation Frameworks

13. What – So What – Now What

Structure: What happened? → Why does it matter? → What should we do?

 Excellent for explaining dashboards.

14. 5W1H

Who, What, When, Where, Why, How

Good for: Exploratory analysis, Root cause analysis

G: Strategy & Change Storytelling

15. OKR Storytelling

Objective (Why) → Key Results (How success is measured) → Initiatives (What we do)

16. Vision–Strategy–Execution

Structure : Where we want to go → How we’ll get there → What actions we’ll take

Summary (when to use what framework) 

Framework Best For
Hero’s Journey Long narratives, change stories, case studies
Freytag’s Pyramid Cause–effect analysis, incident storytelling
SCQA (Situation–Complication–Question–Answer) Executive communication, consulting-style data stories
Pyramid Principle Decision-making, leadership presentations
Problem–Solution–Impact Action-oriented recommendations
Data → Insight → Action Analytics storytelling, dashboards
DIKW Model Explaining data maturity and decision logic
Before–After–Bridge Transformation stories, change initiatives
AIDA Persuasive storytelling, pitches
PAS (Problem–Agitate–Solution) Marketing and persuasive narratives
Jobs-to-Be-Done (JTBD) User-centered product and data stories
User Journey Mapping Customer experience and product analytics
What – So What – Now What Dashboard explanation, insight communication
5W1H Exploratory analysis, root-cause analysis
OKR Storytelling Strategy alignment, performance tracking
Vision–Strategy–Execution Strategic planning and leadership narratives

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